Buying from your local dealer versus Carvana; why choose local?

Here at Kia Country of Hilton Head, we strive to make the process seamless, with real people helping you every step of the way.

Unlike Carvana, our support doesn’t stop when you get the keys. As with any local dealership, you always have live, in person contact when you want it. You can see, touch and smell what you’re interested in buying. Whether you want help understanding your vehicle’s features, have title questions, need service, your salesperson is someone you can turn to. Trading in your vehicle? Something Carvana is known for is bait and switch! However, we’ll walk you through the appraisal and explain your offer so you know what to expect before you finalize your purchase.

Want the convenience of delivery? We offer that, too; with a local team you can stay connected long with after your vehicle arrives.

Issues that commonly come up when buying from Carvana; 

1. Registration and Title Delays 

2. Undisclosed Mechanical and Quality Flaws 

3. Delivery Rescheduling 

4. Warranty and Repair Denials 

5. Bait and Switch Trade values 

The appeal for some in dealing with Carvana is that transactions can be done online as well as some time savings. 

We can do the same. We understand that your time is valuable and can go as quickly or as slowly as you prefer. Many customers send their information electronically and we pre-load all the details, so that very little is left to do when you arrive. We also E-sign 90% of our documents, which saves time and paper.

We can show you the value of buying from a dealer rather than going through Carvana. So Shop online, stop by, and experience the personal touch of buying local!