Customer Testimonials

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Google Dec 3, 2024

Yair was so professional and loving. She was very communicative and understanding. She helped my family and I a lot. We didn’t get just car but two!

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Google Dec 3, 2024

Mrs. Yaritza Lewis is a excellent sale consultant. She is a great human being.

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Google Dec 3, 2024

(Translated by Google) We were looking for a vehicle, we called Yaritza, the only representative in Spanish and she assisted us with excellence. I recommend her. (Original) Estabamos es busca de un vehiculo llamamos a Yaritza la unica representante en español y nos atendio con excelencia la recomendo

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Google Dec 3, 2024

Ellis was exceptional to work with. The entire Kia team was fair, honest and professional. I would recommend to anyone.

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Google Dec 2, 2024

Danny and Jay were amazing to work with. I was very apprehensive about buying a new car, they were very patient and made the process seamless. Thank you for everything.

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Google Nov 30, 2024

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Google Nov 30, 2024

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Google Nov 29, 2024

Yaritza Lewis helped my little sister get her first car. She was very patient with the process & very helpful throughout everything. Her presence was very welcoming & we thank her so much for her help!🫶🏾

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Google Nov 28, 2024

I had a fantastic experience buying a new car this week with the highly qualified Kia team, especially Tim McDaniel . I would highly recommend buying a Kia from them.

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Google Nov 28, 2024

I’m extremely pleased with my experience at Kia Country of HH. My Optima was in for routine maintenance, which their service department is A+. Since I was in the market for a Sportage, I was looking them over and received help from Nate Harlin who listened to my needs and worked on getting a trade in value for my Optima. Nate found the perfect Sportage EX with Premium trim in stock. Negotiations with the sales manager with Nate facilitating were fair, honest, and transparent. I got the perfect Sportage at a very good price that made me pleased and ...

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Google Nov 28, 2024

Leah provided us with excellent customer service.

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Google Nov 26, 2024

John Bridge was great

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Google Nov 24, 2024

It was the easiest, most pleasant car buying experience we’ve had!

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Google Nov 23, 2024

We just purchased a Kia Telluride from John Bridge at the Kia dealership of Hilton Head. John has been amazing from the beginning! We was very responsive, followed through on everything he said and made the entire process a breeze! We are thrilled and would recommend this dealership and John to anyone!

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Google Nov 23, 2024

Just purchased a new vehicle from Kia of Hilton Head. The entire process was the smoothest I could have asked for. John Bridge was absolutely phenomenal to work with. He was very responsive and extremely knowledgeable about the vehicle and options. I’d buy another vehicle from John and Kia of Hilton Head any day!

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Google Nov 23, 2024

Good Experience, helpful staff.

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Google Nov 23, 2024

I was smelling gas around my car. My mechanic told me that I needed to take it to Kia, as the fuel pump needed to be replace and Kia has an extended warranty on it. I tried to get my car into the SAV location and they couldn't get me in until 12/20. I called on 10/31. I can't drive my car that long. So I called Kia in HH. They got me in on Saturday. 11/2. They were concerned. Helped me out tremendously. It took more than a week to get the part, but it's still a lot sooner ...

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Google Nov 22, 2024

As usual everyone is friendly and helpful. I can get service in a timely manner every time I call. Highly recommend this Dealership

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Google Nov 21, 2024

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Google Nov 21, 2024

Nice customer service and very pleasant to deal with

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Google Nov 21, 2024

Kia Country of HH is simply the best! I take my Kia Soul in for service and get a printed checklist of all they did… plus they vacuumed and washed it … kind of the icing on the cake!

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Google Nov 20, 2024

Great experience buying a new car here. Our salesperson was fantastic. Leah Maggie is knowledgeable about all models. She was very easy to deal with. No pressuring and honest throughout the process. We highly recommend visiting her if you are looking for a new vehicle!

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Google Nov 20, 2024

No complaints

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Google Nov 20, 2024

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Google Nov 19, 2024

Come and see Yaritza from Kia she was the best and help me like I was the most important customer in the world call Yaritza @Yaritza Lewis

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Google Nov 18, 2024

My car was taken in for an oil change. Every thing was done in a timely manner. Customer service and any interactions I had with staff were great, no complaints there. I was also offered a complimentary car wash but I prefer to do that my self. I politely declined. Now for the reason I left one star off instead of giving 5. I was looking over the multipoint inspection while paying for the service and noticed the tire measurements all said 10/32nds. I asked how they got their measurements because I was generally curious what they would say. I measured ...

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Google Nov 17, 2024

My experience at Kia of Hilton Head was very pleasant. The staff was helpful and my car is actually running better. So thank you for your service department, the driver who returned me to hotel. I appreciate everything.

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Google Nov 16, 2024

Ellis was great salesman and knowledgeable. Many thanks to him

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Google Nov 15, 2024

Ellis did a great job helping us through the new car process. None of the usual intimidating sales stuff we all have grown to despise. Ask for him if you’re in the market.

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Google Nov 13, 2024

Our experience with Melissa Valdera was absolutely incredible. She was very helpful through the whole process. They were able to fit us in very quickly. We called on Friday and was able to get an appointment on Monday. In addition to that, we were arriving at closed and they stayed to take the car. There was a bunch of recalls on the car and it only took them a week and a half. They replaced all of the parts and even detailed and washed it. Everything was covered under recalls. So there was no cost to us.

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Google Nov 12, 2024

Experience has been amazing here! All of the staff have been so helpful and kind! They even played around with my child and we had many laughs! I am very happy with the car we got and the service from everyone!

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Google Nov 12, 2024

Fabulous service! Nancy is amazing!

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Google Nov 10, 2024

John Bridge has been absolutely GREAT to work with on my car purchase! If you visit this dealership, be SURE to ask for John! You'll be glad that you did!

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Google Nov 10, 2024

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Google Nov 10, 2024

I prefer to get my oil changes at the Kia dealership. I try to coordinate with doctor appointments in Bluffton or Hilton Head Island. This dealership is very busy. It took 4 attempts to arrange for an oil change on a specific day. I assume the work is done properly. I have never had a problem.

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Google Nov 9, 2024

Great customer service, very friendly, and fast. Only thing is that I had to keep calling to get updates on my vehicle.

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Google Nov 9, 2024

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Google Nov 8, 2024

1st oil change. Was in an out very quickly. First appointment is always a +.very professional staff.

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Google Nov 7, 2024

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Google Nov 7, 2024

We just purchased a brand new Telluride ! We only stopped by the dealership to take a look and to test drive the car. Leah Maggio was more than helpful and very knowledgeable re: the Telluride and what we were looking for. They were able to locate the exact model and color that we were looking for in a matter of hours! We received a call the following day to find out that the car was delivered and on their lot! Talk about service! Leah has also followed up with us prior to purchasing the car. Overall, we are very pleased ...

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Google Nov 6, 2024

The service department is great at this dealership. Melissa was my advisor and was awesome as usual. Alice the service manager is top notch as well. I had a problem with a tire and they resolved and fixed the issue. Many kudos to Melissa for that. Would highly recommend this dealership for service. 😊

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Google Nov 5, 2024

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Google Nov 5, 2024

Very professional. Went the extra to satisfy us as customers

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Google Nov 4, 2024

I drove a 2004 4Runner which I loved but it was time for an upgrade! My husband and I are fairly young looking and we stopped at a couple of dealerships before Kia where they definitely assumed we didn’t have the means for a nice car. They would show us older models and give us a crazy price for them that didn’t make sense. The sales people even mostly ignored me and only talked to my husband even after my husband said, “it’s her car, not mine”. Our third stop was Kia and Danny was standing beside our ...

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Google Nov 4, 2024

Our salesman John Bridge was easy to work with, no pressure, price negotiation was reasonable. John listened to our concerns and is proactive on addressing any questions or concerns we had. Very knowledgeable about all the Sorento Hybrid features which we wound up getting. Highly recommend seeing John Bridges at Kia of Hilton Head for your vehicle needs!

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Google Nov 3, 2024

They always take care of the service of my van. Prompt service and awesome area to wait.

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Google Nov 2, 2024

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Google Nov 2, 2024

Friendly service, fixed a sound issue on my car and they will always give you a free car wash!

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Google Nov 1, 2024

Great dealership, excellent staff, Ellis and Patricia work with me! Smooth purchasing vehicle! Thank you 👍

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Google Nov 1, 2024

Yaritza was so helpful and a pleasure to deal with! She helped me find the perfect vehicle at a fair price. I highly recommend Kia country and be sure to ask for Yaritza!

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Google Oct 25, 2024

Service dept. was friendly and professional when I brought mi Sorento in for a recall check.

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Google Oct 25, 2024

Great experience. John Bridge was awesome

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Google Oct 24, 2024

Yaritza and Derek was excellent from the beginning we was treated like family and they did everything in their power tho help us I Will recommend Kia of Hilton Head and ask for Yaritza as a Sales person And Derek

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Google Oct 24, 2024

Dealership is nice and clean. Staff were all friendly greeted me when we crossed. They also have complimentary coffee and snacks for you to enjoy while you wait. The service that I came in for was a routine oil change they took care of me and got me on my way.

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Google Oct 24, 2024

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Google Oct 23, 2024

Yaritza was efficient and friendly helping me and my sisters through the whole process. Keeping things straight for us three at once for three new cars could’ve been confusing but she handled everything very well!! It is evident she values her customers and her job here at the dealership. Alexis was also great helping us get the deal started.

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Google Oct 23, 2024

Went to The dealership for 8k mile service check up on my Telluride and a tire pressure warning light issue. Alice greeted me and set me up. Waited in the nice lobby. Maintenance was completed in a very reasonable time. Thanks, everyone at Kia!

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Google Oct 22, 2024

Our family had a great experience at this dealership. John Bridge was a great representative to work with and made our car shopping experience extremely smooth!

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Google Oct 22, 2024

I recently had the pleasure of visiting Kia Country in Hilton Head for some much-needed repairs on my car and air conditioning system, and I couldn't be more satisfied with the experience. From the moment I walked in, Nancy was welcoming and attentive, making me feel right at home. She provided a thorough diagnosis and kept me updated throughout the repair process. I truly appreciated her transparency and professionalism. Once the repairs were completed, I was not able to pick up my car right away however Kia allowed me to leave it there until I came back from out ...

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Google Oct 21, 2024

I had my Kia serviced and waited while it was completed. The woman that helped me was genuine and super friendly not to mention the waiting area was beautiful! My car was ready on time and delivered back to me squeaky clean. Overall it was the best service experience I’ve had at a Kia dealership! I highly recommended!

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Google Oct 20, 2024

These folks got my car in and out in great shape. Highly recommend them when you need service.

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Google Oct 19, 2024

The staff is very polite and the facility is clean.

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Google Oct 19, 2024

Easy to work with when leasing a New Kia Niro EV. The negotiation went back and forth, but both parties came out with a deal they liked. Salesman John Bridge was very knowledgeable and forthright in guiding the negotiations to a successful end. Beautiful new dealership and helpful service folks.

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Google Oct 18, 2024

Courteous staff, responsive. Cost of repairs was not a surprise. Provided shuttle service which was important to me because we only have one car.

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Google Oct 17, 2024

Kia Country of Hilton Head always provides great service. The woman at the service desk are all awesome and willing to help any way they can.

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Google Oct 17, 2024

Staff in servicing are wonderful, especially Nancy! The waiting area was so clean and inviting. Nancy and the other staff were welcoming and really listened when I explained my auto issues. The servicing of my vehicle was timely and thorough. I was kept in the loop every step of the way! I highly recommend this location for all your auto service needs!

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Google Oct 15, 2024

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Google Oct 14, 2024

Wonderful customer service!

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Google Oct 13, 2024

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Google Oct 13, 2024

Yaritza Lewis is awesome ! She works with you quickly and gives you everything you’re looking for! Thank you so much Mrs. Lewis for your amazing service my husband and I absolutely love the car.

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Google Oct 13, 2024

Yaritza was amazing with her customer service and she is military friendly. Thank you for the amazing vehicle and look forward to do business with you in the future.

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Google Oct 12, 2024

Great fast professional service and understanding staff who will assist making pick up and drop off process quick and easy

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Google Oct 11, 2024

My experience with Kia Country of Hilton Head was amazing. John did everything he could to give me the best experience and to getting my dream car I recommend everyone go to John!

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Google Oct 11, 2024

Great service at a great price.

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Google Oct 10, 2024

Great staff and outstanding service.

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Google Oct 10, 2024

Very friendly a++ service

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Google Oct 8, 2024

Great Service. Love the attention to my issues that both Alice and Melissa took to heart. I’m very happy! As a side note my Kia Sorrento has close to 300,000 miles and runs great. I’ll buy Kia again and again. Mack Davis Hilton Head Island

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Google Oct 8, 2024

Ms. Leah showed tremendous persistence and knowledge. She found the exact carnival I was looking for and worked with great patience and diligence. It was fun!

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Google Oct 7, 2024

(Translated by Google) They are the friendliest dealership and they always look for the customer to be satisfied and they always have a solution. I am very grateful because they were the only ones who helped me get my car without so many requirements, thank you KIA (Original) Es la consecionaria más amable y siempre buscan que el cliente esté satisfecho y siempre tienen una solución estoy muy agradecida porque fueron los únicos que me ayudaron a obtener mi carro sin tanto requisitos gracias KIA

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Google Oct 5, 2024

John Bridge was very personable and took the steps necessary to meet our expectations. Thank you John and we will be recommending you to family and friends.

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Google Oct 5, 2024

John bridge was great

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Facebook Oct 4, 2024

Easiest car buying experience ever! I was buying used, not new, but I feel like I got a very reliable used car. Leah Maggio, my sales rep, was very helpful. She made sure I was happy from the second she returned my call, to the second I walked out the door. I will definitely be back to buy my next new car. Thanks Kia Country of Hilton Head and Leah.

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Google Oct 4, 2024

No pressure from the salesman.

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Google Oct 4, 2024

This is a really ice facility with a friendly staff. Work was completed in a timely manner. They washed the car and cleaned the inside.

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Google Oct 4, 2024

Brought vehicle in for a recall issue. Staff in service department were awesome. Took care of recall issue and cleaned my vehicle. I will be bringing my vehicle here for all my maintenance needs.

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Google Oct 2, 2024

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Google Oct 1, 2024

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Google Sep 30, 2024

They were kind & efficient

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Google Sep 30, 2024

Kia Country of Hilton Head staff walked me through the purchasing step by step which made it an easy decision to purchase my car. Everyone is friendly especially Milo Guzman is and was so professional when I spoke to him about buying a car from his car dealership. Yaritza Lewis and Ryan Tidwell were the closer in this deal. They reassured me that they would be with me through the entire process. And they were. Kudos to everyone. Go buy a Kia and tell them Sharon Brown sent you 😀👏🏽👏🏽👏🏽

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Google Sep 30, 2024

Very prompt, friendly and prompt!

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Google Sep 27, 2024

Excellent service. The ladies at the service counter were as nice as I've ever dealt with. Extremely professional and courteous.

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Google Sep 27, 2024

A very good customer service outstanding.Looking to always help custovery friendly.I'm very informative.

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Google Sep 26, 2024

First time visiting this location to have my 2018 Kia Soul serviced. Friendly staff, and clean facility.

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Facebook Sep 26, 2024

I absolutely loathe the car buying process so much that I would only go to dealerships to look at cars at closing or after closing so that I didn’t have to deal with sales staff. After spending some time with Alexis and Michael at Kia of HH, driving several vehicles, and asking tons of questions, I literally looked at my husband on the way home to think about our options and said, “That was the funnest experience I’ve ever had while buying a car”. We talked business, laughed, and even chose to hang around for a few minutes ...

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Google Sep 25, 2024

Fast and efficient service department. Very helpful and understanding of our needs. I highly recommend Alice and Michael Butt for any Automotive needs

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Google Sep 25, 2024

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Google Sep 24, 2024

Wonderful service from John Bridge. Very knowledgeable and very patient made our deal a pleasure.

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Google Sep 24, 2024

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Google Sep 21, 2024